Virgin Media Accidentally Blocks Facebook, Messenger And Instagram

Trying to access Facebook, Messenger or Instagram through Virgin Media broadband? Best to check in again later.

The internet service provider has accidentally blocked the popular social networks and is swiftly working on a fix.

The Inquirer was first to report that a domain name system (DNS) error is preventing access to Facebook services. (Facebook owns Instagram.)

And a Virgin customer service tweet spotted by Engadget confirmed that DNS issues were to blame for the failed connections.

The BBC reported that users had been affected by the issue since Tuesday evening and that it’s set to continue until 15:40 BST.

Virgin Media has more than 5.2 million customers in the UK.

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